US Arrival Support

The moment you’ve been waiting for - your first day in the USA

The moment you've been waiting for.

When you arrive to the United States it is safe to assume you will be full of different emotions; excitement, relief, anxiety and perhaps a little apprehension. That is why we have several internal teams dedicated to your success in America. Our Arrival Coordinators, International Deployment Associates (IDA) & International Employee Associates (IES) are committed to making your transition into the U.S. as seamless as possible.

International Deployment Associates
& International Employee Associates

IDA & IES

Before your departure, the IDAs review your arrival instructions during your Pre-Deployment Orientation to assure you’re aware of what the arrival process entails. Your IES also conducts a pre-arrival phone call to ensure you understand your arrival instructions and answer any questions you may have. Once you’ve landed, one of our experienced Arrival Coordinators will be at the airport to greet and assist you as you get acclimated to life in the U.S.

Once you’ve arrived and begin to settle into your new home, our IES team completes multiple check-ins during your first few weeks and bi-weekly check-ins through orientation and quarterly check-ins thereafter. Our IES team is dedicated to your success as a healthcare professional and is your advocate throughout your assignment with PassportUSA.

The Arrival Coordinator

The Arrival Coordinator assists in several activities, including but not limited to: opening a bank account, completing a drug screen and other credentialing items, picking up transportation (if applicable), applying for a Social Security number, completing new hire paperwork, reviewing policies and procedures, setting up apartment viewings, completing a mini-driving orientation, grocery shopping, driving by the client facility, exploring your new community, etc.! In some cases, our Arrival Coordinator will also introduce you to other local PassportUSA RNs who work and live in the area.