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2023 Year End Tax Preparation and W-2 Delivery

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The information provided on this page is intended for individuals currently on assignment who have received pay from Health Carousel in 2023.

2023 Tax Season Information

Please read below for some important year-end preparation items for individuals who received pay from Health Carousel in 2023.

Annual tax return reminder:

Candidates working in the United States are required to file an annual federal income tax return (Form 1040), in addition to state and city income tax returns (based on where you work and live). Taxes are filed for the calendar year (January 2023 –December 2023) and are due by April 15, 2024.

Health Carousel will provide you with Form W-2 Wage and Tax Statement, which accumulates the total taxable wages paid to you in the 2023 year. You will use this form to complete your income tax returns, either by using a tax software such as Turbo Tax or H&R Block, or by paying an accountant to prepare your tax return.

W-2 delivery:

W-2’s will be available towards the end of January (on or before January 31, 2024) and will be mailed to your address currently on file. W-2’s will also be available electronically by logging into your ADP account. You will receive an email notification informing you when they have posted and are available to download from the ADP app or website.

Update your mailing address:

If you need to update your mailing address to ensure your W-2 reaches you, you can do so by sending an email to w2questions@healthcarousel.com. All mailing address changes must be received by 12/22/2023, to ensure your W-2 is mailed to the correct address.

Access your electronic W-2:

Once W-2s have been finalized (end of January 2024) you can access your electronic W-2 by logging into ADP: 

  • From the website:  Go to “Myself” / “Pay/Tax Statements” / “Tax Statements”/ “2023
  • From the app:  Go to “More” / “Pay” / “Tax Statements” / “View All Statements” / “2023
Go electronic:  

Don’t want your W2 in the mail? You can opt-out of receiving a paper copy of your W-2 in ADP by going to:

From the website: Go to “Myself”/ “Pay”/“Pay & Tax Statements”/Go Paperless” 

  • Under Tax Statements section, toggle button for "Receive paperless statements" to On
  • Read the information, click I Agree, and click Next.
  • Enter the confirmation number and click Next
  • Click Done.

From the app: Go to “More”/ “Pay”/ “Go Paperless” 

Access ADP:

You can access ADP at https://workforcenow.adp.com. If you cannot remember your password, enter your user ID and click “Next”, then click on “Forgot your Password?”.  If you are unable to remember your User ID, click on “Forgot your user ID?” from the login screen.

EY Tax Chat:

Are you looking for an accountant to prepare your 2023 U.S income tax returns? EY Tax Chat is a mobile tax preparation app sponsored by the accounting firm, EY.  EY Tax Chat connects you with a tax professional to prepare your taxes in a simple, cost-effective manner. Your tax professional will take care of any federal, state and/or city tax return which you are required to file. You can communicate with your preparer directly through the app, and can upload all tax documents directly through the app.

If you pre-register before December 31 using the below link, you will get a $100 off the total tax prep fee. In addition, Health Carousel will pay $50 directly to EY to cover a portion of your tax preparation fees. These two benefits combine to $150 in savings, which will significantly lower your total tax prep fee.

Pre-registration link: https://www.ey.com/en_us/tax/ey-taxchat-pre-registration

Any additional issues or questions can be directed to your International Employee Supervisor (IES).

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The Resource Center content, including all videos and other media, is for informational purposes only. You should not construe any such information or other material as legal, tax, investment, financial or other advice. The advice and information contained in the Resource Center is not a substitute for financial advice from a professional who is aware of the facts and circumstances of your individual situation